Yes!

We accept cash and credit cards

Typically anywhere from 30 to 90 minutes! All depending on your pets condition, behavior, and overall health.

Between or highly skilled staff with years of experience, state of the art trucks, outstanding customer service, and constantly rising inflation; we strive to provide the highest quality of service humanly possible. We are a luxury business, and strive to provide the best!

To help combat the rising costs of supplies, insurance, maintenance, and all other factors that go into running a successful luxury business, a service charge is necessary in order to maintain the level of service you expect from us!

In order to safely groom any pet that must wear a muzzle, shows any signs of aggression or anxiety, can’t stand on their own for more than 10 minutes, or a history of any health concerns, a special handling charge will apply. We want to make sure we have the necessary resources and time dedicated to your appointment to ensure you and your pet have the safest and most positive experience with us!

Our office hours are 8 AM to 5 PM Monday through Friday

Appointment hours are 7:30 AM to 5 PM Monday through Saturday

8 AM to 5 PM on Sundays

We service Elmont to Coram, as well as the Hamptons. See our pricing page for Hamptons pricing, and out of area fees.

Of course we do! See our pricing page for details

Unfortunately, we are unable to have an audience while grooming. Since pets tend to become very excited when seeing their owners and family, and we work with sharp tools, it creates a very unsafe environment. Please do not be offended if your groomer informs you of this policy.

We do this for an additional charge. Please see our pricing page for details!

Yes,  nail trimming and buffing is included in our premium package!

Yes, teeth brushing is included in our premium package!

Yes, ear cleaning is included in our premium package!

Nope! Our state of the art trucks comes with 50 gallons of water as well as ample power!

Unfortunately, we are not able to park in driveways. We ask that you ensure there is adequate parking for our vans when we arrive. If you have any concerns on parking, please let our office team or your groomer know as soon as possible.

Absolutely! You can conveniently add gratuity when paying with a credit card. Tip is typically preferred in cash or Venmo!

Currently, we do not offer discounts for booking multiple appointments. If this is something we look to do in the future, we will absolutely let you know.

Yes, please see our pricing page for details

Yes, special handling charges will apply. Please inform our office staff when booking to ensure we have adequate time and resources available for your appointment. Safety is our number one concern.

Yes, we have both!

The easiest way to contact us is by texting 516-797-3647 (DOGS)

The easiest way to reschedule is by texting 516-797-3647 (DOGS). Please note that rescheduling within 24 hours is subject to a $50 fee.

The easiest way to cancel your appointment is by texting 516-797-3647 (DOGS). Please note that canceling within 24 hours is subject to a $50 fee.

Our office staff is constantly working and answering phone calls. If your call is going unanswered, it is because we are currently assisting other clients. The easiest way to contact us is by texting 516-797-3647 (DOGS)

Our office hours are Monday through Friday 8 AM to 5 PM. Any messages after 5 PM will be answered on our next business day. Any messages after 5 PM on Friday will be answered 8 AM the following Monday.

Yes, please see our pricing page for details!